BTC Communications Help Page:

REMOTE HELP(click here)

Click Link above to start remote session

After-Hours Tech Support

419-657-6100 Day/Evening/and



Make your selection from the following choices:

New Remote Help:


Mail Server Incoming and Outgoing Server Names: (same name for both)

Username and Passwords:

If your email address is , use for the username.

If you need to reset your password call us at 419-657-2222 and we can reset

forgotten passwords.

Ipod, Ipad, and Iphone users:

It is recommended to use a wireless dual band router.   To get more speed, a gigabit wireless router will be the best choice. 

We also Sell Routers at BTC.

Please call us for Pricing.

If you have any questions please call us at: 419-657-2222